Charlieism of the Week: The Cloak of Honesty
So Fred's got his "VC Cliche of the Week" and the Album list, so, I decided I needed some kind of list. Its funny, when you switch firms, all of the sudden, everyone starts picking up on terms that you've been using for years and you realize you've come up with your own lingo or borrowed some from others and made it your own. I called someone a "sketchball" the other day and Fred was all over it. However, the term "sketchball" itself isn't that interesting to me, so I'm not going to make it a Charlieism. I think if I call someone a sketchball, you'll know what it means.
No, this week's Charlieism is a borrowed one.. borrowed from Larry Rusoff from GM who borrowed it from one of his friends. So, its been passed on, and I've made it part of my regular vocabulary. This week's Charlieism is "The Cloak of Honesty".
The Cloak of Honesty is an attempt to use truth to protect yourself from the underlying reality of a situation. Now, you might be saying, "Aren't truth and reality the same things?" Well, not always, especially when someone speaks a technical, literal truism that ignores something under the surface. The best example I can think of is when you are seeing someone who feels much more for you than you do for them. By telling them upfront and being very direct that you are not interested in a relationship, and that physical contact will not lead to commitment, technically you are being truthful and honest. However, if you continue physical contact, knowing full well that you are building expectations in their mind despite your words to the contrary, you are "hiding under the cloak of honesty" when you try to convince yourself and others that you are not, in fact, doing anything wrong.
Hiding under the Cloak of Honesty. There you go. Use it all you want. In fact, its now an Urban Dictionary entry.
Tips
This morning, I overslept, so I took a cab in. I think without question, cab drivers are the most appreciative of tips. No one must be tipping these guys more than just rounding up to the next dollar. They're driving around for hours and hours all day, and I'm sure cabdriver economics aren't too good... so I like tipping them. You know who doesn't really appreciate tips and it drives me nuts? Coat check people. I hate coat check. I hate checking anything. If I wanna lug around all my crap, that's my business. Blocks the aisles? I'm notoriously underdressed for winter and I'm sure I usually have the thinnest coat in the room... not to worry there. Valet is ridiculous, too. With both the coat check and the valet, if my item is in plain sight, you're not providing a service. So many times I'm in coat check and I can just reach over and take my coat b/c the booth is so small, but still, they have to hand it to me and its going to cost me a buck or two. Coat tax. That's what it is. I'm being charged for dressing appropriately for the weather, which I barely accomplish anyway. And coat check people for the most part treat it like its normal. Its not even a tip anymore. Its a charge.
Tipping in restaurants is a broken system, too. I will definately tip well for great service... 20-25%... but I'll be the first one to admit that it really doesn't have the desired effect unless you're a repeat customer. It works in Gino's, because we're there all the time, but if you're a one shot deal, that's never going to do anything but show appreciation, and I sort of think there should be some kind of feedback loop there that improves my service. Maybe we can do some kind of loyalty card service for all restaurants where, when I check in, the waiter or waitress gets my average tip and the variance in it. He or she would see that my average is solid, but my variability is above normal--meaning that if you take care of me, I'll take care of you, but if you're rude to me, its going to cost you. Otherwise, most times the server doesn't even see what you gave them while you're still there anyway, so it doesn't really have the desired effect.
What really has to stop are the bathroom attendents. I haven't seen to many, but if I do, I turn right around and decide I don't really need to go that badly. I refuse to legitimize that scam. I've been using the bathroom by myself my whole life... I don't need any help now. I'm a New Yorker. Just leave me alone and let me do my thing. Don't help me unless I ask and don't hold my coat for $2 ransom.
Five Years Since 5048
Five years ago, the Nasdaq peaked at 5048. Today, it opened at 2065. Unreal... and it really didn't take
long to come down either. By the close of 2000, its value had already been cut in half. I think at the time we all knew it was coming... eventually... but it was all a matter of when. Sure, during the runup, we talked "New Paradigm" and thought the growth would continue forever, but there was a point after which it just got ridiculously out of hand. I think the AOL - Time Warner, and the fact that a little punk startup that could was suddenly worth as much as this offline, established media giant threw a lot of cold water in people's faces. But, whatever it was, it all ended very quickly on this date five years ago.
Lessons learned? I hope so. Public investors seem to be pretty well sobered, but that tends to go in long cycles and I'm sure they'll be some other kind of bubble 10-15 years from now anyway. As for the private side and venture? I'm not so sure any lessons were learned, because there are still a lot of investors around with a lot of capital. However, like in any investment cycle, the quality investors will still succeed, and in bad times, while everyone suffers, its the wannabees that really get wiped out, and that will always happen.
Anyway, to commemorate this event, I put up, on my CafePress site, a Special Unlimited Edition (meaning I'm happy to sell as many as I can sell) mug... well, actually, two mugs and a mousepad, with the following logo:
And here are the items themselves (large and small mug):


In addition, I've put up some funky blogger related t-shirts as well.
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Can VOIP save AOL?
Link: WSJ.com - AOL to Launch Net Phone Service, Giving VOIP a Mainstream Name.
I've been pretty down on AOL for a while after being a big supporter (and a stockholder) until the merger. Nothing that the company has done, not a single new innovation (not that there were any) has made me believe that the company had any hope for future growth. However, if done right, I think maybe VOIP might be something big for AOL. What does "done right" mean? It means that AOL has to AOL-ize the product. It needs a cute little yellow running man and a "You've got phonemail" message and all the same little hokey things that made the internet so accessable to people back in the late 90's. So many users tiptoed on to the web with AOL holding their hand, and eventually, they grew up to be internet savvy and left home. VOIP may prove to be the warm, homecooked meal that keeps the kids around for a little while longer.
The key will be converting the dial-up people to a broadband
connection+VOIP service, and somehow manage to squeeze AOL for
Broadband in between. VOIP is clearly a superior value to someone still holding on to a landline in their house, and that represents the bulk of the AOL userbase. AOL users, for the most part, are beyond late adopters, and I believe that the majority of them are not yet broadband enabled. They're internet dinosaurs, like my dad. My dad is still on dial-up. My parents don't even have call waiting. But AOL speaks dinosaur... they must, because they still have 22 million subscribers. AOL might have a pretty decent shot shopping cheaper phone service, and replacing the phone company with this relatively trusted brand they inexplicably hold on to.
So lets see what the pricing and features look like... all I'm saying is, this could be a ray of hope for a stagnant company.
Out our window
This is the view from the window directly across the room from me in Reception. :)
The NYC weather was bizzare today, dropping about 25 degrees in like three hours and even starting to snow. Yes, it was 52 yesterday. Right now? 20... and the wind is howling like you wouldn't believe.
The snow didn't really stick at all, except around the rooftop greenhouse you can see on the building next door to us. (That's Broadway down there.) Maybe, if you're lucky, I'll post a few more office pics to show you what my work environment is like. This way, all of the entreprenuers can visually prepare themselves for the encounter beforehand.
Friendster blogs (powered by Typepad)
Well, this is a bit weird, since I can't find actual mention of this anywhere... I mean, its advertised on Friendster, but Six Apart doesn't seem to have it on their site and no one else seems to be commenting much on it. You can now create a blog on Friendster, and its powered by Typepad. In fact, it basically is Typepad and there isn't much integration on the site between the two products, other than the fact that you can annouce your new blog to all of your first degree friends.
The interesting thing is that there's a free version, and from what I can tell, its essentially FREE Typepad. However, it says that it will be Ad-supported, although they don't seem to have placed them yet on my test blog... maybe because I have no content yet.
The interface is clearly Typepad, though, and so are the pricing levels for the ad free services. I thought, to be honest, that I was going to be sent to LiveJournal when I picked the free one. I'm really surprised there's now a free level of Typepad out there for Friendster members. Its really a fantastic value and I think that a lot of people will take advantage of it. Supposedly there are 13 million people on Friendster. That's a lot of free blogs out there supported by ad revenue. I wonder how the ad revenue will be split between Friendster and Six Apart.
I also why I didn't get an e-mail from Friendster on it, or why it didn't show up on Six Apart's website. To my knowledge, this is the first such deal they have providing blogging services to a content partner. Will this start a battle to snatch up portal users? When is Yahoo going to start offering a blogging service to its members? Might they use Typepad the way Friendster has or go on their own? Fascinating stuff. And now I should go to sleep. I wish there was a way to connect this story to my Success Blogging site... I'm desperate for traffic there. Ah well. :)
Was Bernie Ebbers not available?
Former Mets GM Steve Phillips is speaking at the Buyouts Symposium.
WTF?
What does he have to do with buyouts? He wasn't even a good GM... the Mets fired him. Plus... its the Mets. I mean, I'm a Met fan, but its not like the team has done anything to warrent their fired GM speaking anywhere. To be honest, I think I'd rather see Bobby Valentine speak. Maybe he could wear a moustache, too. That would be hilarious.
There are speakers that, if you can get them, apply anywhere... Rudy Guiliani, Bill Clinton. Steve Phillips is not one of these people. He wouldn't even be welcome at a Mets Fans Symposium. I don't get it.
Come on feel the noise
So tonight I went to the NY Tech Meetup with Brad. I have to say, its really cool to be around so many people really into what they're doing--and somewhat tangentially thinking about the money aspect. From what I've experienced so far, this scene, at least the people that strike me and leave an impression, are so much more focused on building on great ideas. Its a few derivatives later that the idea of cashing in comes in. The people I relate to want to build on great ideas, and from what will come great companies, and great companies will bring great returns, which is what the investment side of VC is conceptually supposed to result in anyway. The focus in our office has definately been about the ideas... that's hugely evident even in the first three weeks of me being here. We sat down with an entrepreneur that we really like tonight who started talking about possible revenue streams and partnership deals and Brad and Fred definately pushed him back to just working on the idea... get working on the idea and building up a great product and the rest will come in time. It really made me feel like I'm in the right place with the right people.
The funniest moment had to be when these two guys from a startup were presenting, and it was so obvious that they were in Beta... like... not even in Beta... more like, "We built this for ourselves and it came out pretty cool so here it is." Anyway, someone asked how you make money from the deal... Its just too hard to explain not only if you weren't there, but you aren't in this world... this little NY tech circle of lots of exciting things going on. Who knew that in a city of 8 million people you had a few passionate people with great ideas that were not too worried about VC fundable business plans? Their answer to his suggestion of what they might do? "Um, yeah.. sure." Love it.
PS... I had somebody use the "chips and routers" term to me. For a second, I was like, "Hey, that's what I call it."
Duh.
He reads my blog.
I know how many hits I get and how many Feedburner subscribers I have, but when you meet an actual human being who reads and actually remembers... well, that's faaaantastic.
Jeez... now that I think of it... that's a lot of pressure. If I have actual human beings reading, and not just numbers on a Feedburner stat page, I better go work on trying to be interesting.
What a Snowjob
Ok, so this one is doctored, but its getting really hard to keep the letters small in the snow, so I'm kind of limited as to how much I can write. Anyway... I also took some normal pictures as well. Last night's snowfall was a very photogenic snow. It was wet enough to stick everywhere, but fluffy enough to build up to some size. However, it wasn't too much that it just covers everything, and there wasn't so much wind that it knocked the snow off the trees. 



How do you know?
In private equity, investors sign up for ten year funds, often with the possibility of being extended for another two or three after that. Investments are made in the first four or five years and harvested in the latter years. Since the investments do not trade, its often difficult to tell, even three or four years into the life of a fund, whether or not your initial decision was right.
How does that compare to your own life? How long before you know whether or not your decisions were right? Can you ever really know? Job decisions seem to have a somewhat short payback to them. I think you often realize within the first few months whether or not you joined the right firm and its going to work out. Decisions to go out and party? Those have an even shorter feedback loop. You know the next morning whether or not you should have gone out the night before.
What about relationships? My friend's grandparents got divorced last year after over 50 years of marriage. Is that how long it takes to get viable results on a relationship decision? I think the tough part is, you never really know, and if you think you know, you're missing a lot of deals and just glossing over a lot of the intricacies. I used to have this idealistic conception that when you find the right person, you just know... and that was comforting, because then you didn't have to get caught in this gnawing uncertainty of whether you were with the right person. Something would come along and be clear-cut--obvious through its completeness. Sometimes, to further complicate things, you make the right decisions, but you're just not the right person to carry them out. Did a relationship fail on its own or fail because of you? Right decision, bad execution? The worst part is, you never really get the answer to whether or not you made the right call. You can become more or less certain about that decision, but there's no way to really ever be sure---too many variables. And that's why I think we're so nostolgic about relationships. We need to constantly sift through our past as not only a reference point, but as a study of our own behavior. Are we messing things up or has chance not favored us?
I got to do a lot of thinking about this over the weekend, and I have to say, to be honest, I have the track record of a good train wreck. I think perhaps it would be best for me not to invest in this part of the CEOCorp business because it may not be one of our core competencies and may be in need of a restructuring.
Snowball This!
Last night, the team dropped three games and tied one as the snow fell outside PS 191. They weren't blowouts, but now next week's game becomes even more important. Dodge This! will be fighting for our lives (or running for them)! And, if that doesn't work out... we always have kickball, which we just signed up for.
The team name? "Kick this!" of course. I took a few pictures at Lincoln Park, a proud sponsor of the Zog Sports league and on my way there, I snapped off this pic on Broadway looking down from 49th street.

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Dodgeball Standings
Here's the mid-season update... We're in 6th place out of 12 teams in our division. Dodge This! is holding its own at .500.
Lazer/Blazer Division
Name W L T Pts
Dodgy McShady KG 10 1 1 21
Balls of Furry PR 9 3 0 18
First Picks GO 9 3 0 18
Moral Victory RB 8 3 1 17
Get Outta Dodge IV 5 4 3 13
Dodge This! HG 6 6 0 12
Jajballers CH 5 7 0 10
Orange Crush OR 5 7 0 10
Blue Evaders BL 4 8 0 8
Special Olympics BK 3 8 1 7
Snoop Dawgs From LIC OL 3 9 0 6
Team Voltron LG 2 10 0 4









